Information We Collect
During your stay or when you make a reservation, we may collect various types of information. This includes your reservation and stay preferences, such as room type and special requests. Additionally, we gather account information, including your contact details and device information, which helps us manage your account and enhance your experience.
On-Site Service Interactions
When you interact with our staff or use our facilities, we may collect information about your preferences and feedback. This includes details about your dining choices, spa services, and any other amenities you utilize during your stay. Such information allows us to provide personalized service and ensure that your needs are met throughout your visit.
Gameplay Interactions
If you engage in gaming activities at our casino, we may collect data related to your gameplay. This includes tracking your gaming preferences and behaviors to enhance your experience and ensure fair play. We use this information to provide tailored offers and promotions that align with your interests.
How We Use Your Information
Your information is utilized to deliver exceptional hospitality services. We aim to personalize your experience by remembering your preferences and providing recommendations based on your past interactions. Additionally, we use your data to ensure safety and fair play within our gaming facilities, creating a secure environment for all guests.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and during your stay. Cookies help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our site.
Data Protection and Security
We take the protection of your personal information seriously. We implement appropriate security measures to safeguard your data from unauthorized access, disclosure, or misuse. Our team regularly reviews our practices to ensure that your information is handled with care and in compliance with applicable regulations.
Your Rights
You have rights regarding your personal information. You can request access to the data we hold about you, as well as request corrections or deletions of your information. If you wish to exercise these rights, please contact us at [email protected]. We are committed to responding to your requests promptly and transparently.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational reasons. We encourage you to review this document periodically to stay informed about how we are protecting your information. Your continued use of our services signifies your acceptance of any changes made to this policy.